How We Support Our Springville Patients
At Trapnell Orthodontics, our Springville team believes clear communication makes for a better patient experience. From scheduling to insurance to everyday office procedures, we want you to always know what to expect. Below are a few policies that help our office run smoothly and keep your visits on track.
Office Hours
Our Springville team is available to answer questions, schedule appointments, and welcome you into the office during the following hours.
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 9:00 AM – 12:00 PM
- Saturday: Closed
- Sunday: Closed
Our Commitment to Ongoing Learning
Our Springville doctor and staff place a strong emphasis on staying current in the orthodontic field. Through regular seminars and continuing education, our team keeps up with new techniques, evolving technology, and improved approaches to patient care. This ongoing commitment helps ensure every patient receives thoughtful, informed treatment based on the latest standards in orthodontics.
Scheduling and Cancellations
When you reserve an appointment at our Springville office, that time is held specifically for you. If you need to reschedule or cancel, we ask for at least 24 hours' notice whenever possible. We understand that life doesn't always go as planned, and we appreciate your help in letting our team know as early as you can.
Insurance and Billing
Our Springville team works hard to help you make the most of your insurance benefits. Because every policy is different, we can provide a good faith estimate of your coverage, though we're unable to guarantee exact benefits due to the complexity of individual insurance plans. Your estimated portion is due at the time of your appointment, and as a courtesy, we'll submit claims to your insurance provider on your behalf. If you have any questions about your coverage or financing options, our staff is always available to help.